Buyer's Guide · Landscaping Materials
Know before you buy.
Natural stone, porcelain and composite products carry the fingerprints of where they came from. Read this before you place your order — it’s the difference between a flawless finish and an avoidable surprise.
“Every batch of stone is quarried, every porcelain slab is fired, and every roll of grass is produced in runs. That means natural variation is part of the product, not a defect in it. This guide covers the three things worth understanding before your order leaves our warehouse — colour, wastage and dimensions — plus a quick checklist to run through at the till.”
Colour guidance
The images on our website are indicative only and may not precisely represent the shades or proportions of any given production batch — especially across natural stone ranges. Colour appearance can also shift depending on your screen settings.
To keep a consistent blend across the whole installation, mix slabs or packs as you lay them — particularly for natural stone, porcelain, and Pavetuf jointing products.
This single habit prevents colour banding, even when the full delivery has been batch-matched at source.
When planning your project, order enough to complete the job in one go, and avoid mixing products from different suppliers unless compatibility has been confirmed beforehand.
Please note: for natural products and those containing aggregates, shade can vary as quarries are worked through over time — so imagery from a previous purchase may not exactly match current supply. For porcelain, artificial grass and composite materials, verify that everything comes from the same production batch before installing.
Wastage guidance
Allow for cuts and positioning during installation. Allow, too, for individual units with characteristics that may not be to your personal liking — and consider that given the nature of some products, and the journeys they endure to reach your door, some breakages can occur.
We recommend ordering an additional 5–10% on top of the volume you’ve calculated.
It’s a small buffer against a much bigger headache: running short mid-project and waiting on a batch that may no longer match.
Dimensions guidance
All sizes and coverage figures stated on our website are approximate and subject to minor variation within standard tolerances — tolerances that can differ from product to product.
For precise, product-specific guidance, call our Customer Experience Team on 0330 333 8030 before you place your order.
It’s a five-minute call that can save a re-measure, a re-order, or an installer standing on site short of material.
Still unsure about a colour, quantity or size? Talk to us before you order.
Email [email protected] to arrange your visit — we’ll help with parking if space runs tight.