Our Customer Service
The success of Talasey Ltd has been underpinned by providing the highest standards in product quality and excellent customer care. We place a great importance on supporting all of our customers, who include Home Owners, Stockists, Landscape Contractors, Installers, Architects and Designers. Crucially, we recognise and respond to the fact that each and every one of you have very different needs.
Caring for all products, from source to end user, Talasey Ltd works with each element of the supply chain to ensure the very highest standards in quality, support and service as we have:
We take our customer service and corporate standing within the landscaping industry very seriously and are proactive members of key professional industry bodies including: The Builders Merchant Federation, The BMBI, The Stone Federation, ETI, HTA, BALI, Interlay and APL
Our excellent customer service has been recognised and rewarded by the British Association of Landscape Industries (BALI) as Natural Paving are the proud recipients of the BALI award for delivering ‘Exceptional Customer Service’, for the second consecutive year.
Constantly developing our professional operations, in 2014, we achieved the following certifications:
We had been thinking about doing our driveway and patio for a number of years. We knew it would be a big investment so we weren’t going to rush into it. Natural Paving were so helpful and provided suggestions, samples and recommended contractors. We finally decided to go ahead and have had both our patio and driveway done and the results are fantastic. We couldn’t be happier with the service and support.
Home Owner - Dr Pathak, Leicester
Talasey Group launches decking range with a bite!
The Talasey Group has expanded the range of product brands we offer, with the launch of a new composite decking brand – Piranha. We are initially introducing two ranges, Hunt...Read More
Talasey Group launches 2020 Directory
The Talasey Group has launched its new Landscape Directory of products for 2020. The Landscape Directory is the largest catalogue of products that we have ever compiled and reflect...Read More